Shipping features is only half the job—keeping them reliable, fast, and bug-free is where long-term product success is won. Poor quality and unresolved issues translate directly into lost users, lost revenue, and support fatigue.
At Codefremics, we provide end-to-end Product Support & QA as a managed service. We help you triage issues, test new features, protect against regressions, and ensure every release meets both business expectations and user experience standards.

We combine structured product support, manual & automated testing, and release validation so your users experience a stable, polished product—release after release.
Structured L1–L3 support with defined response and resolution times, aligned to your business hours, customer tiers, and criticality of incidents.
Capture, reproduce, prioritize, and route issues into your Jira, ClickUp, or other ticketing tools with clear context, logs, and acceptance criteria.
Design and execute test cases and regression suites for web, mobile, APIs, and back-office tools before every release or major change.
Build automated UI, API, and integration tests and plug them into your CI/CD pipelines so quality checks run on every change.
Coordinate staging sign-off, smoke tests, and user acceptance testing with product owners and business stakeholders.
Maintain release notes, runbooks, FAQs, and troubleshooting guides so support, product, and engineering teams stay aligned.
We help teams running live products, critical platforms, and fast-moving roadmaps keep quality high while continuing to ship.
Stabilize products moving from MVP to scale with structured QA, bug triage, and support that keeps early users happy.
Protect payment flows, lending journeys, and transaction platforms with rigorous regression and release testing.
Ensure portals and e-government services remain stable, compliant, and usable during peak demand and critical periods.
Maintain enterprise-grade reliability with structured SLAs, proactive support, and thorough pre-release testing flows.
Reduce regression risk when refactoring, replatforming, or integrating with older systems and APIs.
Keep web, mobile, USSD, and API channels in sync and working as expected across devices, networks, and user segments.
